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Latest Blogs from VictorOps Blog
We announced the arrival of our Incident Automation Engine last week. In case you missed it, our engine is comprised of many powerful features from our incident management platform, everything from our alert annotations tool to our newest offering of outbound webhooks. Outbound webhook...
If you’re not from around here, you may not know that kombucha was officially voted the beverage of Boulder last year. Not really. But once you’ve lived here long enough, it does become both your moral prerogative & an exciting challenge to make your own batch of kombuc...
It’s time to find a better way of dealing with incidents. Fortunately, we have good news for you. And it’s called the Incident Automation Engine. Unlike other incident management tools that focus on triaging alerts and notifications, the VictorOps Incident Automation Engine...
When you don’t know what’s at stake during an outage, it can be difficult to advocate for new tools that might improve your process. How are your customers affected when your site goes down? Any idea what kind of money your company is losing every minute your app doesn̵...
Summer is kicking off and we are on the road in search of the best and brightest minds to talk about all things DevOps. We just finished our second stop in Seattle, Washington – floating 100 ft up on a private floor in the Space Needle. The entire event was filled with panoramic ...
The season of DevOpsDays events is in full swing and one thing I’ve noticed is how passionate people are about DevOps. Teams want to improve the way things are done in their companies to ultimately reach the goals they have set for themselves. I started thinking about the things ...
We thought it might be time to take a break from naming our releases after favorite alcoholic beverages. Call it a seasonal detox but we decided to go in a different direction…and name our release after the one thing we like drinking when we’re not drinking our favorite alc...
Our event in Denver was both educational & fun…and the current plan is to make even more magic happen in Seattle. To start with, our DevOps Roadtrip Seattle gathering is taking place at one of the most iconic landmarks in the Pacific Northwest – the Space Needle. Join u...
In today’s world, a company must be a Learning Organization in order to be successful and innovative. Learning from both failure and success, in order to implement small incremental improvements is critical. But until you implement and apply new information, you haven’t tru...
At VictorOps, we’re obviously trying to make the lives of those on-call better. But we don’t just stop there. We’re committed to improving the lives of those in our community and elsewhere. Which is why we’re so proud to announce our newest initiative, GiveOps. As you might guess, Give...
When most people hear the phrase “on-call”, they likely think of doctors, or folks in the medical profession. But those of us in IT know there’s another on-call world — one where Operations & Development Teams alike are awakened at 2 am to a notification telling them their se...
We’d only thought we were “cool” until today… Recently we got news that made it official; VictorOps is cool. The annual report from Gartner named VictorOps in its 2016 “Cool Vendor” in DevOps report. This report highlights companies that are uniquely innovative, impactful and intriguin...
No one likes being kept in the dark when there’s an outage. For many organizations, limited resources mean choosing between communicating to internal & external constituents or allocating additional resources to the front lines of a firefight. Fortunately, with StatusPage.io,...
Boulder Startup Week is a very special time for us. We’ve participated both in 2014 and 2015, so this year shall be no different. Not only do we get a chance to give back to the community, but we have the opportunity to open up our doors, show off our office space and talk to oth...
In honor of Passover and the not-so-good wine that everyone loves, we present you with Manischewitz. Like its namesake, this release is a response to many requests from those most important to us (our customers) and is guaranteed to go down sweetly, if not smoothly. Read on to see why ...
[This is a guest post from Ian Neveu, a Cloud Services Engineer at Entrust. We cannot thank him enough for sharing his knowledge and contributing to our blog!] Everyone has experienced a period at their organization when all calamity breaks loose and the flood gates of Hades open up an...
Congratulations. You’ve been added to a team in VictorOps and your on-call rotation is about to suck less. But before that can actually happen, you’ll need to go in and set up a few things. No need to worry though, because we’ve got your back. From invitation email to...
What are these magical creatures that you keep hearing people talking about? Does MVR stand for Most Valuable Runner? How can linking to a document help your team perform better during an incident? We want to answer all these questions for you, and more, in our upcoming webinar, The Im...
It’s back and it’s bigger than ever. DevOpsDays Rockies is happening in a few days. In addition to being in our backyard, Jason Hand, a familiar DevOps evangelist, is one of the organizers and will be acting as MC for the event. And as if all that’s not enough, we have two people (Will...
Fortunately, the name of this release has nothing to do with the state of suffering that souls inhabit before entering heaven and everything to do with a cocktail made up of both Chartreuse and Benedictine. Originally credited to Ted Kilgore, the Purgatory is about as simple a cocktail...
The first stop on the DevOps Roadtrip was an exceptional gathering of those in the Denver metro area interested in learning more about DevOps and those who are already taking the steps to make that transition happen. It was a meeting of the minds, deep within the Broncos stadium, and i...
Last week, we had our first internal hackathon and it was a raging success. We knew that we wanted to hack on our outbound webhooks feature because there’s a lot of cool stuff that you can do with an outbound webhook. If you don’t believe me, be sure to scroll down and check out the in...
This is exciting news. Like, really exciting. We’ve been reading the DevOps Weekly newsletter for years now. It’s obvious how much work Gareth puts into the newsletter, curating the content himself and including an awesome mix of technical and high-level articles. Everything from confe...
It was time to update our mobile apps in a big way. Call it spring cleaning, call it an updated look for a new year…we’re calling it a much-needed refresh. We touched on the changes to the Android UI in our last Release Notes blog post, but iOS users, have no fear. You have not b...
There’s been a lot of discussion around post-mortems lately, both in the DevOps space and outside of it. Why do them? Should they be blameless? How often? Who runs them? SO MANY QUESTIONS. We’ve been asking some of those same questions for the past two years now. From our 2...
It’s time for the final installment of the 3-part blog series. You can catch up with Part 1 about Jira and Part 2 about Confluence, if interested. Let’s go over the integration between VictorOps and Hipchat. The integration is a bi-directional integration in which anything that i...
One of the most common early goals of implementing DevOps principles is a deep understanding of our systems in a stable state. However, this objective is not a “once and done” effort. It is important to continuously circle back in some form (a feedback loop) as changes are introduced. ...
The beauty of this release is the apt name. Just like your favorite nonalcoholic party drink, this Punch has a little bit of everything to make it extra tasty. 3/17 Release Notes: Punch Admin: – New default payment method functionality in billing admin when more than one payment ...
Want to know how to work smarter, using tools that help you become better at your job? Are you a VictorOps user, looking to learn more about Raygun, or a Raygun user looking to learn more about VictorOps? Either way, you’re in luck. Next week, we’re excited to join one of o...
Prior to my current and happy employment at VictorOps, I was also happily not required to be on-call for anything. It was a concerning realization that I would be forfeiting the latter. Being on-call was a mystery to me and mysteries make me anxious. When a mystery becomes my imminent ...
Managing technical infrastructure is as challenging as it has ever been. To meet the demands of the modern marketplace, Operations teams need to meet a myriad of requirements. A common way of talking about it is in the framework of “Trust Services Principles”, which are summarized as: ...
We all remember the game from our childhood where one person whispers a phrase to the person directly next to them, who in turn shares the phrase with the following person in line. This continues through a group of people until it makes its way back to the original source. The game wen...
We’re getting the band back together and hitting the road. And by band, I mean analysts and all those people trying to do the hard work of figuring out DevOps. To that last group, we feel your pain. There’s a lot of marketing buzz available out there when it comes to DevOps and not a l...
This is a guest post from one of our customers, Aaron, Director of Support Systems at CageData. He’s talking about making alerts actionable and why that’s important. In the world of IT Operations, there is no escaping the Dreaded On-Call. Someone has to keep a look out at n...
One of the many things we love about being located in Boulder is the crazy amount of craft brew available within a stone’s throw of our office. While it can be dangerous at times (cough, cough, Stout Month, cough, cough), it also provides us with ample opportunities for inspirati...
It’s easy to understand the confusion that is caused when the terms Agile and DevOps start getting tossed around. Buzzword bingo, here we come. But these two terms are more than just marketing speak – they’re technical movements born out of the desire to deliver better software, collab...
It’s still February. And even though Valentine’s Day has come and gone, our love for all things Atlassian continues on. Catch up on part 1 of this series, where we discuss our JIRA integration, and enjoy part 2. If you’re looking to reduce time to resolution & instill confide...
It’s February! You know what that means (cue: Barry White music). Valentine’s Day is around the corner and this is a three part blog series about how VictorOps and Atlassian are hooking up…via integration. This blog post will focus on the integration between VictorOps and Atlassi...
This is a guest post by Dave North, Director of DevOps at Signiant. We love what he had to say about how they’re using VictorOps to improve their workflow. About Signiant Signiant’s intelligent file movement software helps the world’s top content creators and distributors ensure ...
When it comes to our release notes, we started with beer but have moved on to many other delicious beverages. Like bourbon. Read on to see why Pappy would be especially pleased with this release… What’s included in this release: Billing Admin: VictorOps customers that are n...